Frequently asked questions

What do I do if my child is absent from school? Parents are requested to notify the school of their child's absence or lateness prior to 9am. Please provide a clear reason for this absence/lateness via the HERO app or complete the online form found on our website. If you know they are going to be absent for more than one day you can indicate this by the date you put in the "expected return date" on the online form. Or by advising us in the HERO app, when giving a clear reason for the absence. Parents who require children to leave school during school hours should arrange to collect them from the school office where they are to sign them out and in of the school at the front office. For extended leave requests these need to be in writing to the Principal in advance, by emailing the office at admin@mteden.school.nz. Please provide your child's full name, class number, exact dates they will be absent from school and a clear reason for the leave request.

What do I do if I move or change my contact details? We maintain a comprehensive database of parent/caregiver contact details. In case of an emergency, it is vital that the school is able to reach parents. Please notify the school immediately of any change of address and phone number, including emergency contact numbers. You can update your contact details using the contact details form on this website.